Terms of service

Welcome to Nidal Jewels! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. Acceptance of Terms

By using our website (www.nidaljewels.com) or making a purchase, you agree to abide by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Products and Services

• Product Availability: All jewelry listed on our site is subject to availability. We reserve the right to modify, discontinue, or change any product without notice.
• Pricing: Prices are listed in Indian Rupees (INR) and are subject to change. We strive for accuracy, but errors in pricing or product descriptions may occur. In such cases, we reserve the right to correct the error or cancel the order.
• Customization: Some of our jewelry may be customized. Custom orders are final and non-refundable.

3. Orders and Payment

• Order Confirmation: Once an order is placed, you will receive a confirmation email. We reserve the right to accept or reject any order for any reason, including suspected fraud or if a product is out of stock.
• Payment: We accept various payment methods, including credit/debit cards and online payment gateways. All payments must be received in full before your order is processed.

4. Shipping and Delivery

• Shipping: We offer domestic and international shipping. Delivery times may vary depending on your location and the chosen shipping method. Please refer to our Shipping Policy for more details.
• Customs and Duties: For international orders, the customer is responsible for any customs duties, taxes, or fees imposed by their country.
• Delays: Nidal Jewels is not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances beyond our control.

5. Returns and Refunds

At Nidal Jewels, we do not accept returns for jewelry. Please refer to our Return and Refund Policy for more details on handling damaged or defective items.

6. Intellectual Property

All content on this website, including text, images, designs, logos, and product descriptions, is the intellectual property of Nidal Jewels. You may not copy, distribute, or use any of our content without express permission.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

To the fullest extent permitted by law, Nidal Jewels shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products. This includes, but is not limited to, damages for lost profits, data loss, or business interruption.

9. User Responsibilities

• Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for any activities that occur under your account.
• Prohibited Activities: You agree not to engage in any activities that could harm, disrupt, or impair our website, such as hacking, spreading malware, or using bots.

10. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services will be resolved in the courts of Surat, Gujarat.

12. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

• Phone: (+91) 917-313-6993, (+91) 851-11-24876
• Hours: Monday – Friday, 12:00 PM – 08:00 PM
• Location: Surat, Gujarat, India

By using Nidal Jewels, you agree to these terms and conditions. Thank you for choosing us for your fine jewelry needs!