At Nidal Jewels, we are proud to share our exquisite lab-grown diamond jewelry with customers across the globe. Our International Shipping Policy ensures a smooth, transparent, and secure experience from checkout to delivery — no matter where you are.
We ship to most major countries worldwide. If you’re unsure whether your location is covered, feel free to contact our support team prior to placing an order.
Order Processing Time: 15–20 business days
Delivery Time After Dispatch: 7–10 business days (varies by destination and customs)
📦 Note: Processing times exclude weekends and Indian public holidays. Delays due to customs or local courier services are beyond our control but will be communicated if they occur.
All international orders are chargeable.
Shipping costs are calculated automatically at checkout based on your location and preferred delivery method.
You will see the total shipping fee before you confirm your purchase.
🌍 Customs Fees Not Included
The recipient is responsible for any applicable customs duties, taxes, or import fees imposed by the destination country. These are not included in the product or shipping cost.
We advise checking with your local customs office to understand potential charges before placing your order.
💳 Shop with Confidence
All international transactions on our website are processed through SSL-secured payment gateways, ensuring your personal and payment information is encrypted and protected. We accept major international credit/debit cards and secure third-party payment options for your convenience.
✨ Your order is shipped in our signature Nidal Jewels packaging, designed for both protection and elegance.
✅ All international shipments are insured, and we take extra care to ensure your jewelry arrives in pristine condition.
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can monitor your delivery in real time.
In the rare event your package is delayed, lost, or damaged in transit:
Please notify us immediately at support@nidaljewels.com
Include your order number and tracking details
Our team will assist you in resolving the issue with the courier and insurance provider
Have questions about international shipping or want to confirm if we deliver to your country? Get in touch:
📧 Email: support@nidaljewels.com
📞 Phone: +91 851-11-24876
🕘 Hours: Monday – Friday, 12:00 PM – 08:00 PM (IST)
📍 Location: Surat, Gujarat, India
Thank you for choosing Nidal Jewels.
We look forward to sharing the brilliance of our lab-grown diamonds with you—wherever you are in the world.
